Help & Support
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Documentation
Comprehensive guides for administrators, coordinators, and members. Learn how to use every feature of ZenServe.
View DocumentationFrequently Asked Questions
How do I invite members to my Zendo?
Go to Members and click Invite Members. Enter their email addresses and select their role. They'll receive an email invitation to join your organization.
How do I create positions for members to sign up for?
Navigate to Positions and click New Position. Create positions like "Doan", "Jisha", etc. Then assign members to positions they're qualified for. Once assigned, they can sign up for those positions in events.
How do I schedule an event?
Go to Events and click New Event. Set the date, time, location, and add the positions needed. Once published, members will see the event on their schedule and can sign up for available positions.
What's the difference between member roles?
Administrators have full access to manage everything including settings, positions, events, and members. Coordinators can manage events and assign members to positions. Members can view the schedule and sign up for positions they're assigned to.
How do I set up my portal subdomain?
Your subdomain is set when you create your Zendo. Members can access your portal directly at yourname.zenserve.co. To change your subdomain, contact support.
Can members request to join my Zendo?
Yes! In Settings, you can configure membership access. Choose "Request to Join" to allow people to submit a request that you can approve or deny. You can also enable "Open Registration" for automatic membership.